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Forum Index => Dryer Repair => Topic started by: Blaiser on January 21, 2013, 11:20:23 AM

Title: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on January 21, 2013, 11:20:23 AM
I have a GE Profile Gas Dryer - Model # DPVH880GJMG Front Load Gas Dryer (7.5 Cubic Feet) that shuts down after only 10 seconds of run time, 1st time I'm working on one of these bad boys. They have 2 separate motors, one for the drive belt another motor for the blower fan. Once again the tech sheet is missing on this Dryer so I can't even run a Diagnostic test. Any help would be greatly appreciated. The Dryer will start up again time and time again but shuts off after only 10 seconds????


Anyone happen to have a tech sheet to this one? I would even consider buying a Service Manual just to have around in the event I run into this type of machine again.


Thanks again.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: JWWebster on January 21, 2013, 12:08:39 PM
Can you post any photos of the machine? I would say the thermistor is open and the control cannot get a reading then it shuts down. On a gas dryer the fuse also if it is bad usually means the gas assembly won't get power. I am leaning toward an open or shorted thermitor though. Let us know what you find out
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on January 21, 2013, 02:03:31 PM
Do you know the part # for the thermistor?


There are three thermostats listed: outlet control (#240), Rack Dry Thermostat (#197), T-Stat Out Thermostat (#230)


Do you know which one is the Thermistor. Parts diagram does not list Thermistor
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: AJ on January 21, 2013, 06:27:55 PM
I could not find a service manual or tech sheet for this model, sorry.

I did find a similar topic on a similar GE model dryer, but the topic starter never did come back and let us know what the solution ended up being. :(

http://appliancejunk.com/forums/index.php?topic=9616.0 (http://appliancejunk.com/forums/index.php?topic=9616.0)

Maybe another tech will be able to help us out.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: JWWebster on January 21, 2013, 09:14:26 PM
I would think it would be the outlet control WE4M448 (http://www.repairclinic.com/PartDetail/Outlet-cntrl-thermistor/WE4M448/1475645) or WE4M300 (http://www.repairclinic.com/PartDetail/Thermostat/WE4M300/963615) see if any of em is open parts 230 and/or maybe 240:

http://c.searspartsdirect.com/lis_png/PLDM/G1212171-00005.png (http://c.searspartsdirect.com/lis_png/PLDM/G1212171-00005.png)


Note: above link was the only one I could find.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on January 22, 2013, 12:51:53 PM
Any chance you know how to get into the diagnostics. There's no tech sheet just a schematic
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on January 22, 2013, 03:11:06 PM
JW I just replaced the thermistor on this unit, (#240) it came in today. I ohm'd out all the thermostats with no luck. The Dryer will start but shuts off once the start button is pushed - It only runs 6 seconds then clicks off. I can push the button again but same issue - shuts off after another 6 seconds. Tried different settings and everything. Anything else I can try - I tried to download a picture of this bad boy but file is too big. This is a newer Fancy Dryer with the triangle looking door.


Called GE and they said I need Service Manual Publication # 31-9167 - They wouldn't tell me how to get this machine into Diagnostic mode either.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: AJ on January 22, 2013, 03:37:11 PM
Check my cache of service manual for 31-9167 and come up empty. :(

Hopefully one of our other members can locate a copy for us.

Here is the photo of the dryer Blaiser emailed me.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: LowSL2 on January 22, 2013, 05:51:16 PM
I found this on a google search. Better than nothing i guess.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on January 22, 2013, 07:41:05 PM
LowSL2 - THANK YOU VERY MUCH FOR THE BROCHURE.


FYI - To get into Diagnostics you have to have the dryer plugged in but display OFF.


Press "MY CYCLE" button, then the "DELAY START" button, then "MY CYCLE" button, then the "DELAY START" Button - this will get you into the Diagnostic Screen that says "SERVICE MODE TEST". Let you know how I faired out!
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: JWWebster on January 22, 2013, 08:10:30 PM
cool
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on January 23, 2013, 09:21:10 AM
Ok got into Self Test Diagnostics: Here is what I found.


Step 1. Configure User Interface - this test OK.
Step 2. Error Codes - E12 Registered on the Display which said E12 Drum Motor -Description was: Motor is not rotating properly or centrifugal switch is bad. Please check. (So I removed motor and opened up the switch to see if I had any burnt contacts, removed every contact pin and cleaned up contacts just to be sure and found really nothing burnt). Reinstalled motor, cleared the motor error code and retested the motor thru Diagnostics - Motor worked FINE thru the Diagnostics with NO ERRORS.


Step 3. Checked Outlet Thermistor - Machine displays out thermistor temperature then when you hit the enter button the Drum is suppose to tumble and change directions every 30 seconds. Well the Drum tumbles but DOES NOT CHANGE DIRECTION like it is suppose to ???????


Step 4. Checked Inlet Thermistor - everything checkout perfect here and this test displays thermistor temperature then when you hit the enter button the Drum is suppose to tumble and change direction every 30 seconds - It actually stops and DOES changes directions like it is suppose to. Work perfectly on this cycle!


Step 5. Checked Moisture Sensor - This worked perfectly - no issues here.


Step 6. Checked Blower/Exhaust - Blower turns on and UI displays rpm. Well the Blower motor turns on BUT THE UI WILL NOT DISPLAY THE TRUE RPM's like it's suppose to ???


Step 7. Checked Dryer Rack - Displays Dryer rack temperature - no issues here either.


I have two issues now, but none are showing up in the diagnostics error codes. One being no RPM's being shown on Blower Exhaust and the INLET Thermistor does not reverse drum directions when in Diagnostics.


The weird thing now is I'll exit the program and try to run the Dryer in normal mode and run the Dryer and the minute I unplug the unit and let it sit for 30 seconds, I plug it back in to run the dryer normally the Dryer will shut down after 6 seconds after I hit the enter button. NO ERRORS REGISTER, THE MOTOR JUST SHUTS DOWN. I CAN'T EVEN GET THE GAS DRYER TO FIRE UP BECAUSE THE MOTOR SHUTS DOWN AFTER 6 SECONDS?????


ANY THOUGHTS OUT THERE??? I'm thinking right now Motor Related ?? But would it be Drive motor or Blower motor causing this?  BANGING MY HEAD ON THIS ONE.


Any help would be appreciated...

Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: JWWebster on January 23, 2013, 10:09:54 AM
My idea (by the way I never ever messed with one of these either) is the contacts within the switch are fries in the one direction that is not going to. Shheesh what a piece of crap. WHY DO WE NEED THE DAMN DRUM TO TURN BOTH DIRECTIONS) ok rant over. You must need to geta new motor to remedy this. You are down to the most frustrating area an appliance person see: Is it the motor or is it the Control? Crappy crappy crappy  :tickedoff:
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: andersenappliance on January 23, 2013, 09:28:43 PM
If the blower motor is whacked, I can see the computer knowing it and shutting down.  It wouldn't want heat if there is nowhere to go.  If it can't read rpm. then it might think it is whacked.  There is a tachometer on the rear of the thing that sends that info.

Is the ignitor ok?

Try putting a wet rag on the moisture sensors?  I had a devil of a time with a dryer once that would not run because "the clothes were dry."

You said gas dryer, and that fuse would kill the thing.  But...."On the electric model, an open fuse on the L1 (red wire) will result in a totally inoperative dryer.An open fuse on the L2 (black wire) will allow the control panel to function, including the service test mode, but the dryer will not operate. Identify and correct the problem when replacing an open fuse."

* The maximum dryer airfl ow is 150 CFM (cubic feet per minute). The service mode does not provide information about CFM. The only information that is provided is the condition of the exhaust system represented by blower motor RPM. Blower motor RPM will increase as the dryer exhaust system becomes partially restricted or restricted.

You said it doesn't display true rpm's - maybe you have a dead cat in the vent?

This model apparently has the whole gas safety valve, coils, pipe, etc. replaced as one unit.  $250!  What a joke.

Anyway, just throwing out ideas...

Let us know what you find.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: LowSL2 on January 25, 2013, 09:32:19 AM
I have the service manual for this model but can't attach it since the file size is too big. AJ, do you have an email addy i can send it to?

Sent from my DROID BIONIC using Tapatalk 2

Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: AJ on January 25, 2013, 10:05:24 AM
Email address sent via PM, thanks!
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: AJ on January 25, 2013, 11:47:17 AM
I have the service manual for this model but can't attach it since the file size is too big. AJ, do you have an email addy i can send it to?

Sent from my DROID BIONIC using Tapatalk 2



I have added the service manual to our server and it can be downloaded at this link.
http://appliancejunk.com/forums/index.php?action=downloads;sa=view;down=447


A big thank you to LowSL2.  O0



Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: dab147315 on January 25, 2013, 12:23:50 PM
I just got to say it. Thats a lot of dryer to get the clothes to dry.Man i got a couple years to work and you younger guys and take over.G.E parts thats money and over engineered.What the future holds for us.Thats money to buy and money to fix thats what i see.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: dab147315 on January 25, 2013, 12:40:45 PM
Some people that buy this stuff think it can be fix for a song.They have no idea.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: andersenappliance on January 27, 2013, 05:48:18 PM
I'm interested to find out what is wrong.

I hate the "I dunno...mebbe we should get a new control board" type of diagnosis.

I also wonder if these shops are doing this in part to cut out the independent repair guys.

Seems like doing  that would shoot you in your foot.

I don't have a lot of experience, but sometimes even the proper manual seems worthless.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: LowSL2 on January 27, 2013, 08:14:57 PM
I don't understand why you need separate motors, tachometers and computer controls on a dryer. It drys clothes... That's it. Why re invent the wheel?

Sent from my DROID BIONIC using Tapatalk 2

Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: MajorApp on January 27, 2013, 11:35:40 PM
2 motors, 2 idler pulleys and the same shitty front and rear bearing design.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: appltech on February 05, 2013, 09:35:19 PM
I have not serviced one of these yet, but it sounds like it has the same platform as the GE Harmony...with a separate blower and drum motor. The Harmony (electric) dryers were notorious of kicking off the heating circuit if the control didn't sense a sufficient airflow from the blower motor. I don't remember the details, but I think another technician discovered that triac(s) within the motor caused the motor to slow/stop until the entire unit is cooled enough. When the blower motor stops, the heating circuit is eliminated to prevent fire hazards.

I suppose it's possible that this gas dryer is wired such that if there isn't enough volume from the blower motor, the entire unit is shut off, rather than simply shutting off the heating circuit.

Let me know what you find out...and good luck!
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on February 06, 2013, 05:13:43 AM
Thanks for the input, it seems to me that all the fingers are pointing at the Motor and these bad boys are not cheap over $250. I hear. What a piece of crap just to dry clothes! What happened to the good-ole-days when these things were simple? I will let you know what I find.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: haroldsappliance on February 06, 2013, 01:30:28 PM
A "plain Jane" wpl dryer such as a roper or estate is in my opinion the best way to go. Easy to work on. Cheap to repair. Last 25 years. Keep it simple.
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: Blaiser on February 06, 2013, 08:42:48 PM
exactly!
Title: Re: GE Profile Gas Dryer Shuts down after 10 seconds
Post by: lesguns on February 06, 2013, 09:57:54 PM
wp-lint filter comes out the top not in the door a great dryer.