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Forum Index => Washer Repair => Topic started by: Rusty Spur on January 05, 2013, 06:42:41 PM

Title: Black spots on laundry
Post by: Rusty Spur on January 05, 2013, 06:42:41 PM
I just read a post about this problem with a toploader. We have a front loader. We previously used hard water, but have been using filtered rainwater (slightly more acidic than hard water) for the last year and a half. I didn't notice the black spots on my laundry until I started using OxiClean about 10 loads ago. I thought the OxiClean might be removing built up residue from the hard water, but based on the toploader post, perhaps it is oil. What do you think? 
Title: Re: Black spots on laundry
Post by: AJ on January 05, 2013, 11:30:28 PM
Quote
We previously used hard water, but have been using filtered rainwater (slightly more acidic than hard water) for the last year and a half.

Interesting, how do you fill your washer with rainwater?

Quote
I didn't notice the black spots on my laundry until I started using OxiClean about 10 loads ago.

Could you go back to what you were using and see if the spots stop showing up?

Quote
based on the toploader post, perhaps it is oil. What do you think?
Most top load washers have a transmission with oil in them. I can't think of any front load washers that have transmissions in them so I doubt it's oil.

What is the model number of your washer?
Title: Re: Black spots on laundry
Post by: Bailey on January 06, 2013, 12:43:47 AM
Are they spots or streaks? Streaks are more likely to come from the dryer.
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 06, 2013, 07:54:03 AM
To Bailey: These are definitely spots, and when I spot treat them with Tide HE Original, they come out. When I wash the clothes again, I get spots.

To AJ: We harvest all the rainwater that comes off our roof and store it in a 30,000-gallon tank. We then pump it through 25 micron, 5 micron, and carbon filters. Then it passes by a UV light and into the house. Our whole potable water system is rainwater. Water resources are precious here.

After I posted the question last night, I washed sheets with Tide HE Original but without OxiClean Versatile Stain Remover Free. They came out with spots on them, but not as many as previous loads. I purchased some Tide Washing Machine Cleaner and ran one package through the "normal" cycle with hot water. I haven't washed anything since I did that.

Since you say it probably isn't oil, maybe the OxiClean is cleaning residue left from the previous several years by hard water ... and perhaps the Tide Washing Machine Cleaner will remove the rest. However, the spots are removed by spot cleaning like an oil, rather than a mineral.

Our washer is Kenmore Model 110.45872400 purchased around 2005.
Title: Re: Black spots on laundry
Post by: JWWebster on January 06, 2013, 08:05:51 AM
What color are the spots? This color:
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 06, 2013, 08:49:30 AM
To JWWebster: The spots are black.
Title: Re: Black spots on laundry
Post by: JWWebster on January 06, 2013, 12:09:42 PM
Have you always used HE soap? The correct amount?
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 06, 2013, 01:21:29 PM
To JW Webster: I have always used Tide HE laundry detergent in this machine.
Title: Re: Black spots on laundry
Post by: JWWebster on January 06, 2013, 08:02:08 PM
Have yall cleaned out the pump filter?
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 06, 2013, 08:38:18 PM
When we purchased the washer and dryer in 2005 or '06, we got a deal on a maintenance contract. A Kenmore repairman came out once each year for five years to perform maintenance. I am not sure what he did, but we never had to call Kenmore for a service call. The maintenance contract expired and we moved. We haven't done anything to maintain the washer except leave the door and dispenser open after we wash and keep the tub, door gaskets, dispenser and door clean. 
Title: Re: Black spots on laundry
Post by: JWWebster on January 06, 2013, 10:13:01 PM
When you moved did you lay the washer down?
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 07, 2013, 08:30:19 AM
We did not lay the washer down when we moved. It was never closer to horizontal tha when on the dolly. We used the brackets to lock the tub and used professional movers.
Title: Re: Black spots on laundry
Post by: AJ on January 07, 2013, 09:24:46 AM
Remove the access panel below the door and then unscrew the cap on the front of the drain pump.
Have some towels handy to catch the water that will come out when you unscrew the drain pump cap.

There is a screen/filter on the other side of the drain pump cap that may need to be cleaned out.
I have found ink pens, coins, socks and a lot of other things in there.

Here is a video that will show you how to access the drain pump on your model washer.

http://www.repairclinic.com/PartDetail/Drain-Pump/280187/1200164#repairHelpVideoTabs
Title: Re: Black spots on laundry
Post by: AJ on January 07, 2013, 09:27:00 AM
Here is what the drain filer that is inside the drain pump looks like.



Title: Re: Black spots on laundry
Post by: domain on January 07, 2013, 09:39:28 AM
Sorry guys. I am going to go with soap residue build up. The fact that its easily washed back out tells the tale to me. Tide washer cleaner is the best. When it gets to the point of staining clothes, its BAD.  :D
Title: Re: Black spots on laundry
Post by: JWWebster on January 07, 2013, 09:54:51 AM
So Dom you think the OxyClean loosened up whatever residue is lingering behind the inner basket?
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 07, 2013, 02:02:51 PM
Sorry AJ. I am not adept at using this website. I didn't notice that you had left the message about the pump filter. I think that all of you have access to my replies, though.

I am attaching photos of both sides of the filter and the filter holder. There was some minor residue, but nothing that looked like it could cause the black spots that are on the laundry. It was very easy to clean the residue.

My next step is to run those white sheets through. I'll report back.

 
Title: Re: Black spots on laundry
Post by: AJ on January 07, 2013, 02:08:46 PM
Filter and pump looks pretty clean.
Title: Re: Black spots on laundry
Post by: AJ on January 07, 2013, 02:10:51 PM
If nothing else try running some Affresh washer cleaner through it.
http://www.affresh.com/our_products/affresh_washer_cleaner
Title: Re: Black spots on laundry
Post by: JWWebster on January 07, 2013, 03:25:31 PM
Their was one post seems like I read where they were finding black spots and that was caused by roofing tar. The husband was a roofer.
Title: Re: Black spots on laundry
Post by: domain on January 07, 2013, 03:31:47 PM
So Dom you think the OxyClean loosened up whatever residue is lingering behind the inner basket?
10-4 JW! It is my strong recommendation.
Title: Re: Black spots on laundry
Post by: wildimaginations on January 08, 2013, 07:44:10 AM
Pull the hoses off the back of the washer and look for black residue on the filter screens.  It is possible that you're getting the black stains from either the rubber hoses in back or at the water heater. Most likely the problem is on the hot water side.


I had a customer who had installed a black hi temperature water hose directly from the water heater to the house line.  We disconnected the hose and stuck my finger inside the hose to find the black rubber disintegrating internally.

(http://i148.photobucket.com/albums/s20/wildimaginations/P1010351.jpg)

(http://i148.photobucket.com/albums/s20/wildimaginations/P1010348.jpg)
Title: Re: Black spots on laundry
Post by: Rusty Spur on January 08, 2013, 10:12:43 AM
We put on new hoses a year and a half ago when we moved, so they should be still good. However, for future reference, how often should the hoses be checked? We use rainwater in the washer heated by an on-demand water heater.

Since I checked the filter and ran one pack of Tide Washing Machine Cleaner, I have done one load of whites. I used Tide HE to spot clean the black spots and washed the load with Tide HE and OxiClean. The load came out with no spots. I am not going to take myself out of this email string though, until I spot clean and wash the badly spotted white sheets.  I will report back then.

FYI to all who have helped, the manual that came with the machine provided no suggestions except related to the detergent. I appreciate all the help.