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Forum Index => Refrigerator & Freezer Repair => Topic started by: iliiinieis on November 20, 2012, 05:58:19 PM

Title: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on November 20, 2012, 05:58:19 PM
Well, I got my ice maker fixed and now its snowing in my freezer. This thing is possessed. I turned the controls down to 3 and its snowing in my freezer and the eggs in the fridge are frozen. The vent hold from the freezer to the fridge is freezing over too.


Whirlpool Gold Series Refrigerator: Mod: GS6SHAXMB00 Ser: SR4054839Man Date: 10/04Type 26SSA

Background: The ice maker went out awhile back. I put in a new water valve and it still did not work. I put in a used ice maker from a friend and it ran for almost a year. Then it went out again. I vacuumed the coils off and jumped the controls and it still didn't run. I replace the ice maker and it works now but the freezer seems like it is stuck on full blast. The freezer and fridge have been on "5" for 8 years until this. Now they are on 3 and its still too cold.


Please tell me what is wrong with this thing. It seems like its one thing after another with this fridge.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on November 21, 2012, 02:08:43 PM
If there is a way to diagnose this or if I need to get more info just let me know.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on November 24, 2012, 05:51:41 PM

Ok, more to add.


Over the past couple of days there has been water in the floor in front of the fridge. I thought people were dropping ice cubes and letting them melt. Today however the water puddle was good size and I was the only one home. so I pulled it out and its dry underneath. I pushed it back and pulled the grill off and its dry as well. That was when I noticed the bottom of the freezer had about 4 inches of ice in the bottom. It formed to the bottom of the freezer so its coming in in liquid form.


I am thinking the water line that feeds the ice maker must be broken but you would think it would be leaking all the time unless its on the freezer side of the solenoid. I need to know how to get to it to check it but also, do you think this water is the cause of everything freezing up and the frost build up all over the freezer and the fridge side near the freezer vent?


Here are some pics:


Inside the aluminum grille piece in the back is where the water is coming from. The frozen ice flow (before I pulled the basket out) had a "valley" where the water had been flowing.
(http://appliancejunk.com/forums/index.php?action=dlattach;topic=11031.0;attach=6192;image)


This is how it came out.
(http://appliancejunk.com/forums/index.php?action=dlattach;topic=11031.0;attach=6194;image)
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on November 24, 2012, 05:55:53 PM
Your drain is plugged
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: domain on November 24, 2012, 06:08:00 PM
Your drain is plugged

That's what I would believe... O0
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on November 24, 2012, 06:10:50 PM
That sounds like an easy fix. How do I unplug it? I don't even know where it is.


Would that cause the frosting issue too?

Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on November 24, 2012, 06:25:27 PM
I found a link that says it should be under the evap coil in the back. I will pull that panel off and see if it is frozen over.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: domain on November 24, 2012, 06:30:26 PM
I found a link that says it should be under the evap coil in the back. I will pull that panel off and see if it is frozen over.

Correct. A hair dryer, steamer, or hot water and towells/shop vac usually does the trick. I would venture to say the excess snow/frost/moisture in the freezer compartment is due to the drain being plugged. 2 birds, 1 stone. O0
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on December 01, 2012, 09:32:26 AM
It worked. Thanks. It was pretty clogged up. Got it cleaned up and chased it with a bleach water mixture. Pics. My frosting up and water leak are both gone now. I dinged up the soft aluminum a little and cut myself pretty good on the fins but all in all it was worth it.


(http://www.thepistoldepot.com/mypics/freezerbefore.jpg)


And after


(http://www.thepistoldepot.com/mypics/freezerafter.jpg)
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on December 01, 2012, 10:37:10 AM
Good job.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: domain on December 01, 2012, 11:33:10 AM
 :cheers:
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on December 02, 2012, 11:39:39 AM
Thanks. I hope it is trouble free for awhile. It runs like a champ now. The freezer got a good scrubbing too.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on December 31, 2012, 06:08:25 PM
Ok guys, it happened again. Its completely froze up again and just as bad. There must be something wrong. I need ideas. In my previous cleaning it drained perfect and was extremely clean. For some reason it is freezing up before it drains? I am at a loss with this refrigerator.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on December 31, 2012, 06:43:33 PM
That ice on the evaporator is not from a clog drain in the picture you first posted.Are your door gasket OK?Is the dispenser flap closing?Are all the fan motors working,fan in freezer and fan by compressor working.And does it have that ice on the evaporator again like in the first post or is it just the drain.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: AJ on December 31, 2012, 06:46:49 PM

That ice on the evaporator is not from a clog drain in the picture you first posted.Are your door gasket OK?Is the dispenser flap closing?Are all the fan motors working,fan in freezer and fan by compressor working.And does it have that ice on the evaporator again like in the first post or is it just the drain.


I agree with dab, also if it is really a drain problem there is a heater probe kit they make to clamp on the defrost element and feed down the drain hole.

http://www.repairclinic.com/PartDetail/Drain-Strap/819043/726493 (http://www.repairclinic.com/PartDetail/Drain-Strap/819043/726493)

I know some guys that also do the same thing with a heavy gage piece of coper wire.

Sometimes the defrost heating elements will warp up and away from the defrost pans over time.

Can't tell from your photos if that is the case or not, but I have replaced some defrost element that "worked" as far as getting hot, but had warped.

Your model uses heating element part # 2323198 (http://www.appliancepartspros.com/whirlpool-heater-2323198-ap4321914.html)


Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on December 31, 2012, 07:10:10 PM
Door gaskets are good. Very flexible and making good contact. Ice flap is closing but the mechanism in the door that turns the ice bar in the bucket is squeaking like crazy. I removed the bucket and it still squeaks badly. I have not taken it apart yet as I just noticed the puddle outside the fridge a few hours ago. I wanted to talk to you all first. I will be taking it apart tomorrow and will post new pics.

Is there a way to test the fans and heating element to see if they are working. I found the post that shows to test the heating element for continuity. Is there a way to trigger a defrost so I can check the fans? My luck, its the control board http://www.appliancepartspros.com/whirlpool-cntrl-elec-2313177-ap3859538.html (http://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM0=http%253A%252F%252Fwww.appliancepartspros.com%252Fwhirlpool-cntrl-elec-2313177-ap3859538.html&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Fwhirlpool-cntrl-elec-2313177-ap3859538.html)
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on December 31, 2012, 07:53:47 PM
THE FANS ARE ON IN THE COOLING CYCLE WHEN THE COMPRESSOR IS ON.IF THE HEATER WAS BAD OR TERMINATION THERMOSTAT WAS BAD OR CONTROL BOARD WAS BAD YOU WOULD HAVE HEAVY FROST ALL THE WAY UP ON THE EVAPORATOR IN THE FREEZER.YOU SHOULD HEAR FAN IN FREEZER.THE FAN BY THE COMPRESSOR WILL BE ON ANYTIME THE COMPRESSOR IS ON.ALSO YOUR CONTROL BOARD IS BACK THERE BY THE COMPRESSOR.ALSO WHEN YOU TAKE FREEZER PANEL OFF CHECK FOR A SLIGHT FROST PATTERN ALL THE WAY UP ON THE EVAPORATOR.
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on December 31, 2012, 09:04:29 PM
Pour water on your evap coil with the cover off and see what it does
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 12, 2013, 02:01:32 PM
Quote
That ice on the evaporator is not from a clog drain in the picture you first posted.Are your door gasket OK?Is the dispenser flap closing?Are all the fan motors working,fan in freezer and fan by compressor working.And does it have that ice on the evaporator again like in the first post or is it just the drain.

Ok, I just took it apart. Fan inside freezer works, door flap is closing and door seals are good. Fan at compressor is working too.  I am about to pour water on it to see what it does. as you can see it is frosted all the way up the coil and the aluminum panel was frozen in place. I have it unplugged and thawing right now.


(http://www.thepistoldepot.com/mypics/freezer5.jpg)


This is what the freezer to fridge port looks like. It has never done this.


(http://www.thepistoldepot.com/mypics/freezer7.jpg)






Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 12, 2013, 02:11:27 PM
Quote
Pour water on your evap coil with the cover off and see what it does

Nothing. the fan kept running. It made a couple of loud pops and cracks like ice breaking free. I used cool water from the water dispenser.

I unplugged it and plugged it back in. The fan stayed off for a few minutes while the compressor ran and then it came on and started cooling. the defrost rod never got even warm. Is there a way to force it into a defrost cycle?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 02:21:27 PM
Possibile control board that controls fans and defrost cycle.Looks like you have water droplets by fan motor and frost on the damper control that makes me think that fan is not working all the time.Is it possible door could be left ajar?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 12, 2013, 02:25:56 PM
Not any more than it has for the last 8 years. It has never done this not even a little in the past. I am going to kick myself for this but where is the control board? If it is bad, I can assure you its not easy to get too. This thing hates me.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 02:30:53 PM
There is also a air return on the bottom of that drain pan to the right that maybe plug up with ice.Maybe take some of the lower bins out in fresh food and make sure that you get all the ice out of there and make sure its clear before putting it back together .
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 02:37:03 PM
In the back by compressor.Its in one of your post Dec 31.From appliance parts pro.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: AJ on January 12, 2013, 02:52:39 PM
I am going to kick myself for this but where is the control board? If it is bad, I can assure you its not easy to get too.


The control board, part # W10135090 (http://www.appliancepartspros.com/whirlpool-electronic-control-board-w10135090-ap4334000.html) is #18 on the diagram (http://click.linksynergy.com/fs-bin/click?id=omv7WULuxaw&subid=0&offerid=225193.1&type=10&tmpid=2111&RD_PARM0=http%253A%252F%252Fwww.appliancepartspros.com%252Funit-parts-for-whirlpool-gs6shaxmb00.html&RD_PARM1=http&RD_PARM2=%253A%252F%252Fwww.appliancepartspros&RD_PARM3=.com%252Funit-parts-for-whirlpool-gs6shaxmb00.html) and is back by the compressor as dab said.

Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 02:54:03 PM
This may help if  the touch controls is about the same as far as putting it  in defrost.There should be a diagram somewhere there to tell you maybe its by the control panel in there and you have to pull it down to get to it.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 03:15:24 PM
I found your model # from one of your first post and you have no touch tone board and A.J has the correct control part number.Good luck.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 12, 2013, 06:19:02 PM
Thanks guys. It is still defrosting. Will keep you posted. No chance it could be the defroster element being bad? Should I order that too?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 12, 2013, 07:55:49 PM
Oh my, 175 dollars. Ok. Can this thing be accessed by the back of the fridge or do you have to lean it back? In the diagram it looks like it might be accessible from the back. Anyone replaced this before?

It finally defrosted and I put it back together for now. I will order the part. Do you think I should replace the heating element too? If it was your fridge, would you?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: AJ on January 12, 2013, 08:02:02 PM
If the defrost heating element works I don't see any point in replacing the element.

I have worked on a lot of Whirlpool refrigerators, but have never worked on one with this type of board in it. From looking at the diagram I would say the board can be access from the back without having to lean it back.

What do you think dab?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 12, 2013, 09:04:36 PM
The picture still looks like a plugged drain ? When you put water in the bottom of the evap, does it go down the ref drain ?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 12, 2013, 09:11:22 PM
You have a duck bill on your drain in the back of the ref . This I would think is full of gunk. Take your rear panel off the back of the ref and reclean your inside drain and cut a corner off the duckbill ,after you clean it out .
Title: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 10:27:46 PM
The board is mounted in a box on the left side and has plastic stand offs like on the G E boards that holds there boards on. It's in the back of refrigerator. You just have to Neal down and take board out of box. This is a hard one to call as we no the drain is plug up. But that frost on the freezer control and water or frozen looking drops by fan makes me think its more than the drain. But saying that go with the cheapies way first. Try to see if cleaning drain again works.
Title: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 12, 2013, 11:58:54 PM
Also anytime I see frost on food or on controls I would look for door that is not closing first.Both doors should shut at a 45 degree angle by themselves when let go.sometime kids do not shut the door right or some food product is in the way of one of the doors closing.Sometimes gasket need to be clean.Or front rollers need to be adjusted to get doors to shut at a 45 degree angle.All must be look at. And lay on floor and make sure gaskets are closing on bottom and sides.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 13, 2013, 12:00:29 PM
Is there a way to test the heating element to make sure it works?
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 13, 2013, 12:54:27 PM
If your unit was not defrosting your evap  would be soild ice and yes you can test it but no reason to at this time clean your drain and check the duckbill
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 13, 2013, 08:46:16 PM
Quote
There is also a air return on the bottom of that drain pan to the right that maybe plug up with ice.Maybe take some of the lower bins out in fresh food and make sure that you get all the ice out of there and make sure its clear before putting it back together.

I checked this on the freezer side the first time it froze up and it was iced up. I did let it thaw but I did not know it went through to the friedge side. Now, this time I thawed it I left it unplugged with a space heater inside the door for about 5 hours. I will check on the fridge side too.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 13, 2013, 08:52:42 PM
Quote
If your unit was not defrosting your evap  would be soild ice and yes you can test it but no reason to at this time clean your drain and check the duckbill

I will check that tomorrow. Thanks for the reply. Will I know this when I see it? I cannot seem to find it in the diagram.
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 13, 2013, 08:55:46 PM
It's attached to your drain that goes into your condenser pan.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 13, 2013, 09:07:14 PM
Do I access it from the back or inside the freezer/fridge side? I apologize for all the questions but I look for the parts you mention on the diagram to see what I am looking for. I injured my back late last week and want to minimize the time I end up working on this due to pain.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 13, 2013, 10:03:25 PM
Back it will be a black rubber piece at the end uf the plastic tube that goes from the inside your ref drain to the outside back,where your water drains when your unit goes into defrost.Take you back cover off and look for the condenser pan that your drain water goes into.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 13, 2013, 10:06:31 PM
Cabinet parts number 19
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 14, 2013, 09:26:26 AM
Iliineis  Let us no if you have a duck bill on the end of the drain tube.And what happens with that refrigerator.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 14, 2013, 11:35:00 AM
Ah, now I get it. A duckbill is like an anti-backflow valve on my aquariums. Ok, I am going to pull it out this afternoon after work and will let you know. It probably is okay since the water drains fine once it thaws but we shall see.
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 14, 2013, 11:54:56 AM
Back then with the back. Off pour a little water in your drain in the front that was plugged and from the back you should see water go into the drain pan
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 14, 2013, 11:58:29 AM
Some units don't have one but anytime I get a 2nd freeze up I always check for one of them they gum up a lot
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 14, 2013, 12:33:41 PM
Most of the trios all have duckbills, but in the last couple of months I have found one on a side by side? Yours should have a p trap plastic drain on it ?Putting water in the evap drain will show you that it is clean,because the water should run thru it into the condenser pan. There is some bending involved,just go slow and take your time. Easy fix. Then let the unit run. Then as tgoods stated before, in time you will see if there are other issues.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 14, 2013, 04:12:12 PM
The last time I cleaned it it drained fine. Now, this time I left the freezer empty so I can see the drain. It is indeed frozen up again. The black conduit in the bottom of the evaporator pan has a snow white glob right in the middle of it so it must be something underneath it causing it not to drain.  I wonder if i could have done something when I vacuumed it out from the back to cause a problem?
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 16, 2013, 09:04:38 AM
Getting back to plug drains.I am a big fan of using hot water and a turkey baster or a small nasal aspirator fill with hot water and squeeze it after drain is cleared and doing that 3 or four times and then using baking soda and and water and whipping down aluminum drain pan with rag and then use lemon juice and pouring the in the drain tube last Also install a heat probe on heater.This seems to work for me.I think some of the drain holes are to small in design.
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 16, 2013, 10:14:22 AM
I agree those drain holes are to small and I hate that duckbill do you install heater kit or just use copper wire
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 16, 2013, 10:22:27 AM
If it is a whirlpool i would use part# 819043 (http://www.repairclinic.com/PartDetail/Drain-Strap/819043/726493) or a cooper wire.I have used that Electrical heat probe in the past that use to be made by gemline.Even got one on the truck.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 16, 2013, 10:26:06 AM
Also i love that steam machine you recommend to be to defrost the evaporators.Wish they had that 38 years ago.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on January 16, 2013, 10:40:16 AM
Also that steamer is good on those plug drains.
Title: Whirlpool Gold Series Refrigerator - Again
Post by: niobrara on January 16, 2013, 11:46:36 AM
I just had to order a new old went over 2 years I have just been using copper wire
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on January 16, 2013, 02:14:54 PM
I guess what really bugs me is why it would decide to do this now after 8 years? The heating element isn't warped and it does indeed defrost. I have a piece of 12ga Romex I am going to fashion into a probe and see if it will fix it. I still need to get it pulled out. I plan on doing that this afternoon. All this "anti-gun" junk is keeping me busy lately. I hope to have this afternoon free.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: dab147315 on June 04, 2013, 11:23:08 AM
iliineis You have been fighting with this refrigerator for awhile now.My reply #34 to lay on floor and look at bottom of door gaskets. I think you would of seen the problem back then.This is just a follow up on your new post on the same refrigerator.
Title: Re: Whirlpool Gold Series Refrigerator - Again
Post by: iliiinieis on June 04, 2013, 11:57:29 AM
Yes I have and you are absolutely correct. This door was tweaked years ago by my wife. I assumed that couldn't have anything to do with the freezing up. It looked like it was sealed above and below. I think what cinched the deal is the black plastic pieces appearing a few weeks ago under the hinge and the fact that the door swings open freely now with nothing to slow it down. I should have the parts in a few days. I will try to get it fixed asap and post my findings. I had been hesitating ordering parts and I am glad now. Now I got them all in one order, stove and fridge parts.